How does this work again? I write something, people read it. I write some more? đ
Hi folks!! It’s been an age, hasn’t it? What’s new? Let’s see… it’s October 2022 and there’s still a pandemic. Right. So not much has changed. Great, now that we’ve gotten that out of the way, let’s get started.
I’ll be honest, I haven’t thought much at all about the blog since I last wrote in June, 2021. Back then I was apparently starting to run again. I’ll let you in on a little secret – it didn’t last. Story of my life for the past few years. I have and will continue to blame the pandemic, though it probably started well before March, 2020, for reasons I have written about and won’t repeat. (If you’re so inclined you can go back and read this and this. Needless to say, running has not been high on my list of priorities lately, despite being constantly on my mind that I need to exercise. Maybe this will be the month I get going? Maybe not.
The tag line on this blog used to say “I run, I blog, I cross stitch”. So, as I’ve discussed above, I haven’t been running or blogging, and I’m certainly not stitching (I’ll get to that later), so I changed the blog’s description to “working through burnout”. Despite news reports of family physicians retiring and not seeing patients in person for 2+ years, this has not been the case for me. I used to be able to leave the office at 5pm. Now I’m lucky if I’m out the door before 6:30pm every. single. night. The majority of my patient encounters have returned to in-person visits, about 70/30 compared to phone appointments. But it doesn’t end there. The mountains of paperwork are getting larger and larger. There was a recent article about family medicine in my province and every word of it was correct. I can easily spend an extra 2 hours every day dealing with paperwork. It’s exhausting, it never ends and I don’t get paid for it.
Patient demands have never been higher, understandably so, given the last two years, but their patience is also non-existent. I feel like people have forgotten simple things like manners. Some patients are just downright rude, not necessarily towards me but towards my staff. I get the passive-aggressive attitude.
Patient: Oh I didnât know you were back in the office, when did that start?â
Me: June 2020
Patient: Oh
Patient: It took two weeks to get this appointment. You must be busy. Or were you on holiday?
Me: I had COVID.
Patient: Oh. Well my symptoms are better now so I guess we donât need this call but now that I have you on the phone âŚ
I really donât know what to say to some people anymore. And people wonder why burnout is so high among physicians? Or maybe they just donât care.
People seem to forget that their doctors are people too. We have families; we get sick; we have elderly parents and responsibilities outside our job just like they do. But when those things get in the way of their care , all compassion goes out the window. I get it. But then again, I donât. Sometimes I want to scream at them to check their privilege and be kind. Instead I take a deep breath and say, âHow can I help you today?
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